July/August 2009, [Vol 18, Issue 7]

Features

Google and Salesforce: composite applications for better enterprise lift

Stephen E. Arnold // 03 Jul 2009

Google, the giant in Web search, introduced a service that allows friends to "see" one another's location on their respective mobile devices. The service, a component of Google's social networking services, has different facets. The Latitude feature plots friends on a Google Map. The Connect feature makes it easy to join a community. Those new offerings keep Google in step with similar offerings from online vendors designed for the young and those young at heart. Google and Salesforce.com have taken an important step...

Federal focus on healthcare IT: a bounty for KM vendors?

Nancy Davis Kho // 03 Jul 2009

For a president whose campaign was buoyed by use of Web 2.0 technologies like YouTube, Twitter, FaceBook and blogging, it should come as no surprise that President Barack Obama has made upgrading the nation's old-fashioned healthcare IT infrastructure a priority...

KM provides transparency for stimulus funds

Judith Lamont, Ph.D. // 03 Jul 2009

The magnitude of stimulus funding from the American Recovery and Reinvestment Act (ARRA) of 2009, combined with mandated requirements for accountability and transparency, has posed significant challenges to organizations that are either distributing or receiving funds. The total amount authorized was $787 billion, not all of which has been distributed. Federal agencies must report on how much funding has been authorized, awarded and spent in each category. States are in the process of allocating the funds to various projects. ARRA requires that expenditures and progress must be tracked and presented on a public Web site....

The ROI of e-learning

Claire Schooley // 03 Jul 2009

Online learning can earn companies a positive return on investment (ROI), and it can do that quickly. Smart companies provide employees with learning opportunities to keep skills and knowledge razor-sharp so employees produce quality work...

Managing the Web 2.0 life cycle

Judith Lamont, Ph.D. // 03 Aug 2009

As more and more information is communicated through informal channels such as blogs and wikis, the importance of incorporating those electronic documents into a formal life cycle strategy also increases. An area of particular vulnerability is the issue of knowledge retention as the baby boomer generation moves into retirement...